Privacy Policy
A Horse Experience respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, booking forms, and related communication.
Information We Collect
When you use our website or book an experience, we may collect:
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Name
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Phone number
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Email address
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Booking details
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Preferred date and time
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Rider age or experience level, if provided
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Special needs, allergies, limitations, or important notes you choose to share
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Messages submitted through our contact or booking forms
How We Use Your Information
We use your information to:
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Respond to questions
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Schedule and manage bookings
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Confirm appointment details
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Send Zelle payment instructions
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Communicate important information before your visit
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Improve our website and customer experience
Booking & Payment Information
Bookings may be managed through Wix Bookings. Payment confirmation may be handled through Zelle or direct communication.
We do not sell your personal information.
Sharing Information
We do not sell, rent, or trade your personal information. Information may be shared only when necessary to operate the website, manage bookings, comply with legal obligations, or protect the safety of guests, riders, animals, or staff.
Children’s Information
Because A Horse Experience may provide services for children, booking information should be submitted by a parent, guardian, or responsible adult.
Please do not submit personal information for a child unless you are authorized to do so.
Photos & Media
We may ask for permission before using any client photos or videos for website, social media, or promotional purposes. We do not intentionally post photos of children without appropriate permission.
Website Platform
Our website may be hosted and managed through Wix. Wix may collect certain technical information, such as cookies, analytics, device information, or site usage data, according to its own policies and tools.
How to Contact Us
If you have questions about this Privacy Policy or want to request changes to your information, please contact A Horse Experience directly.